- ICS Middle East will not refund any shortfalls due to exchange rate fluctuations or offer compensation for any bank or other charges incurred.
- No refunds or exchanges will be agreed upon once the book has been delivered.
- In the case of books, customers are responsible for checking the condition of their books and other products when received. ICS Middle East is not responsible for the condition of the item once it has been dispatched. If there is any question about the condition of the book, please contact ICS Middle East within three (3) days of receiving the book.